XE
Customer Experience Specialist - Melio
Job Summary
The role & impact As a Customer Experience Specialist for Melio, you will be a key brand ambassador, providing essential support and guidance to small business owners, accountants, and bookkeepers. You will act as a trusted advisor, helping our customers unlock the full value of Xero’s features through proactive outreach and responsive assistance across various channels like phone, email, and live chat.
Job Information
| Job Title | Customer Experience Specialist - Melio |
| Company Name | Xero |
| Location | Parnell, Auckland City, NZ |
| Job Type | Full time |
| Salary | Negotiable |
| Salary Period | Yearly |
| Posted Date | Posted May 24, 2026 |