UN
L1 Service Desk Agent
Job Summary
What success looks like in this role: Answers moderate-advance end user queries, following guidelines and using judgment based on experience with related incidents and service requests. Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. Escalates complex problems to other resolver teams or vendors. Utilizes problem solving and analytical skills to effectively resolve challenging incidents. Supports L1-1.
Job Information
| Job Title | L1 Service Desk Agent |
| Company Name | Unisys |
| Location | Wellington, Greater Wellington, NZ |
| Job Type | Contract |
| Salary | Negotiable |
| Salary Period | Yearly |
| Posted Date | Posted Apr 12, 2026 |